New Zealand Red Cross - Pathways to Employment Manager

Posted on 17 November 2020

Click here to apply

Pathways to Employment Manager– Refugee Settlement Wellington

Permanent Full Time

New Zealand Red Cross is part of the largest humanitarian aid organisation in the world, and plays a vital role in providing assistance to vulnerable people in New Zealand and overseas. New Zealand Red Cross has over 10,000 volunteers and 400 staff.

We have an exciting opportunity for a Manager in our Pathways to Employment programme working with former refugees in Wellington. The purpose of the role is to manage the Pathways to Employment team and delivery of the programme with a focus on one of the following two areas:

  • Employment Liaison: providing intensive, individualised work with both refugee background clients and potential employers, supporting clients to gain employment
  • Employment Assessor Advisor: carrying out English language skills assessments and individual assessments of transferable work skills and personal attributes to develop a career and employment plan with clients

We encourage you to apply for this role if you are able to demonstrate the following:

  • The ability to motivate, lead and support a team to deliver on contractual outcomes
  • Experience managing budgets
  • Working strategically with internal and external stakeholders and providing expert advice on the needs of the client group in developing economic independence
  • Appreciation of the benefits of diversity in workplaces
  • Competence in intercultural communication and experience working with people from diverse and marginalised backgrounds
  • Understanding of the refugee journey and common issues faced during the settlement process
  • A commitment to the Fundamental Principles of the International Red Cross Movement
  • Excellent IT skills in Microsoft Office Suite


Employment Assessor/Advisor (EAA) experience such as: 

  • Skill in second language teaching to adults and experience of assessing language competencies (required)
  • Understanding of the English language requirements and skills required to study at a New Zealand tertiary institution (desirable)
  • Ability to speak another language (desirable)
  • The ability to support clients with a strength-based approach and implement active listening
  • Proven skills in recognizing and developing work readiness
  • The ability to guide career planning
  • Confidence in assessing work readiness and preparing individuals for job search activities
  • Ability to build client confidence and job search skills     


Employment Liaison (EL) experience such as: 

  • Awareness of New Zealand employer priorities and familiarity with employment organisations and networks in the region
  • The ability to guide career planning
  • Proven skills in career development and the ability to engage collaboratively with clients
  • Experience working with clients from diverse backgrounds and with developing the English language

Qualifications required:

  • Tertiary education in relevant field
  • Membership of a professional organisation in a relevant field, such as CDANZ (desirable) or TESOLANZ (desirable for EAA)
  • An English language teaching or applied linguistics qualification (Required for EAA)

This is a fulltime role however part time (0.8 FTE) can be discussed with the right candidate.

If you wish to discuss this opportunity or for further information, please contact Judi McCallum at New Zealand Red Cross 021 228 5585 or via email:

When applying please stipulate your area of specialisation (EAA or EL).  

Applications close 5PM,  Wednesday 18 November 2020.