Code of Conduct

Code of Conduct: Organisational Capacity

Posted on 19 December 2019

D.1 Structure 

D.1.1 Public Benefit 

Charitable purpose

New Zealand government resource on the four categories that 'charitable purpose' can fall under. It is necessary to fall into one of these categories to be eligible to register as a charity.

Purposes beneficial to the community

New Zealand government resource that relates to defining how ones’ organisation might be beneficial to the community.


D.2 Integrity and Ethics

D.2.3 Anti-fraud and Anti-corruption

Preventing Corruption in Humanitarian Aid

A course on the prevention of corruption in humanitarian aid that draws on interactive scenario-based exercises. (approx 3.5 hours)

Protect your Organisation from Terrorism Financing

Webinar on how to protect ones’ organisation from terrorism financing. Coverage includes what terrorism financing is and how to stop terrorism financing. (44 minutes)

How to Detect and Prevent Fraud

Webinar on how to detect and prevent fraud in not-for-profit organisations. Coverage includes what fraud is and how to detect and prevent it. (38 minutes)


D.2.4 Conflicts of Interest

Managing Conflicts of Interest: Guidance for Public Entities

A guiding document for public entities on managing conflicts of interests. Content includes what a conflict of interests is, examples of policies to manage conflict of interests and case studies to demonstrate where conflicts of interests may exist. (60 pages) 


D.2.5 Environmental Impact of Operation 

Smart Office: Best practice in Sustainable Workplace Management

Presentation on best-practice in sustainable workplace management from which organisations could choose some of the practices to adopt. (40 slides)


D.3 Governance 

D.3.1 Governing Instrument

Creating and Implementing an Effective Code of Conduct

A course aimed at organisations wanting to receive funding from the European Commission, but may be relevant to those needing to develop and enforce an organisational Code of Conduct. (fee involved)


D.3.2 Governing Body

Roles and Functions of a Governing Body

Webpage detailing the roles and functions of governing bodies.

What is the Future for NGO Governance?

A report produced by the ‘Centre for Social Impact’ on NGO governance in Aotearoa. Could be useful to contribute to an understanding of best practice relating to boards. Gives some suggestions on how to increase the capability of NGO governance, in the form of boards, in the future. (35 pages)


D.3.3 Annual General Meeting

Formal Meetings

A how-to guide developed by ‘CommunityNet Aotearoa’ on AGMs. Introduces the basic components of AGMs including agendas and procedures.


D.4 Financial Management

D.4.1 Internal Financial Controls

Financial Reporting

A resource developed by ‘CommunityNet Aotearoa’ on financial reporting. Includes reference to monthly reporting, year-end financial statements and auditing.


D.4.3 Effective Use of Resources

True Program Costs

A webinar on ‘True Program Costs’ that teaches how to calculate indirect expenses to determine true program costs. (55 minutes)

Understanding Cost Allocation

A short video the basics of cost allocation. Coverage includes knowing how to allocate costs and knowing true program costs. (2 minutes)

Drawing Up a Project Budget: Part A

Drawing Up a Project Budget: Part B

A two-part course on project budgets. Coverage includes creating budget estimates, allocation of funds and having control over budgets. (30 minutes)

Financial Management for Humanitarian and Development Professionals (FMD Pro)

A course on Financial Management for Humanitarian and Development Professionals. Coverage focuses on building capacity for effective financial management. (2.5 hours)


D.5 Staff and Volunteers

D.5.1 Human Resources 

"Stay Safe: Volunteer Security"

A course on security and safety for those undertaking humanitarian field operations. Coverage includes field movement, vehicle safety, telecommunications and health. (3 hours) 

Introduction to Travel Safety and Personal Security

Introductory course on travel safety and personal security. Coverage includes improving security awareness and safety tips for numerous scenarios. (1 hour)

Field Safety and Security

A short video that gives an overview of best practice to assure the security of internationally deployed humanitarians. (3 minutes)

Personal Safety and Security E-course

A course developed by Save the Children on personal safety and security. (3 hours)

Introduction to Sexual Exploitation and Abuse

An introductory course on sexual exploitation and abuse. Coverage includes what sexual exploitation and abuse are and the creation of a code of conduct to prevent incidents. (25 minutes)

Staff Care and Wellbeing

A course for managers on ensuring the safety and wellbeing of safe members. (approx 1.5 hours)


D.5.3 Training and Development

Coaching Skills

A course on coaching skills. This may be a useful resource for managers to encourage employee development. (22 minutes)

Part A - Becoming a Coaching Manager

Part B - Becoming a Coaching Manager

A two-part course on becoming a coaching manager. Course emphasis is on helping employees achieve higher performance. (2 hours)

Performance Management

A course on performance management of employees. (1 hour)


D.5.4 Human Rights and Anti-discrimination 

Equal Opportunity

A website that gives very basic coverage of anti-discrimination law in NZ. Focus is largely on the employment of new staff members.

Rights as a Volunteer

A website on the rights of volunteers in the workplace. Notes some steps on ensuring the rights of volunteers. 

Top Tips

A website with links to resources on diversity in the workplace, including gender equity.


D.6 Complaint-handling within Signatory Organisations

D.6.1 Value of Complaints

ACFID Guidance on Complaints Handling Policy

A good resource on developing a Complaints-Handling policy and what to consider, particularly in terms of safeguarding and whistleblowing.

Complaints Mechanisms

A reference guide produced by Transparency International on best practice for complaint mechanisms. May be useful for the development or articulation of a complaints-handling mechanism. (15 pages)


D.6.2 Accessibility and Awareness 

Better Practice Guide to Complaint Handling 

Resource on best practice for complaint-handling processes. Developed for the Australian public sector, however, has some resources that could be drawn on for the development of a complaints-handling process. Also describes the responsibilities of various persons within the organisation. (36 pages)